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Home > About DutchGuard Catalog


About Us Return Policy
DutchGuard has been in business for over 20 years. We are located in the Historic Quality Hill District of downtown Kansas City. Click to see the 360 degree view from the roof of our warehouse. As the American distributor for Mamod Steam Toys we offer rock bottom pricing on these fine working steam engines. If you are looking for a particular product please use our super-fast search engine. Just fill in the search box and click "Product Search". You can browse the entire site by the Category Links on the left side of your screen (under Basket Contents) or click on "Products" for a complete listing of all products.
Unlike most of our competitors we keep our shipping charges to the bare minimum. After you add an item to your basket click on "Shipping Charges?" in the Basket Contents box on the left side of your screen. You can see your shipping charges before you check out.

We guarantee your complete satisfaction.  Most products come with a 30 day money back guarantee.

Exceptions: Walking canes that have been cut to a custom length. Radiation meters, bug detectors and night vision must be returned within 3 days from the date of receipt. Video, DVD and audio products may be returned in exchange for the same title only. Personal care items, exercise machines, home appliances that have been used, mattresses and books can not be returned. We do not refund shipping charges and return shipping is the responsibility of the buyer.  Returns must arrive in like new condition and in the original packaging.  A restocking fee may apply for items not in original packaging or if used and not in resellable condition.  The restocking fee also applies if an item is returned after 30 days.
 

Sales Tax
Orders made from or shipping to the state of Missouri are subject to Missouri Sate sales tax.
 

Security

Privacy

Our site uses the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to maintain a very high level of security. This web site is secured using a Thawte Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. You can click on the Thawte Site Seal which will verify the validity of our certificate, and our commitment to your security.

HACKER SAFE certified sites prevent over 99% of hacker crime.

 

Protecting your privacy is a top priority. We will not share your email address with any third party. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store the items in your shopping basket. Most Web browsers automatically accept cookies. Please notify us if you do not want to receive our print catalog by mail.

Policy

No Relationship or Endorsement
The suppliers to us of the products purchasable by you through this website are not recommended or endorsed by us and shall not be deemed so. Further, we do not have or assume any liability or responsibility, whatsoever, to anyone, for any such products or for any information or related matters stated on or obtained through this website as to the products or otherwise supplied to you with the products. You assume all risk of your use of any products you purchase here. The respective suppliers of the products accessible from or obtained through this website are independent of and have no relationship of partner, joint venturer, agent, principal, or other relationship or association with the website owner and operators.

Disclaimer and Limitation of Liability
We are not responsible or liable to you or any other user of our website, for any information, function, operation or other aspect of the website or its viewing or use, except as expressly stated herein. In these regards, you assume all risk of access, viewing and use of this site. This website, the content of this site, and the products that are available through this site are provided to you "AS IS" and without warranty, express or implied, of every kind or nature, including, without limitation, implied warranties of merchantability and fitness for a particular purpose or use; provided, however, to the extent, if any, that any of the products purchased on this website are warranted by our supplier, and such warranty is permissibly transferable to you, then you shall be entitled to the benefit of such warranty as against that supplier, but not as to us in any event. By your access and use of this website, you accept that you are made no representations or warranties, whatsoever, regarding the site, its contents, or products advertised on the site, except as expressly stated here. We, and our affiliates and agents, shall not be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) in excess of amounts received by us from you (if any), whether resulting from use or inability to use the website, the content of the website, or the products available on or through the website, whether based on warranty, contract, tort or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Disputes
In the event of any dispute between you and us, you expressly agree that exclusive jurisdiction, including personal jurisdiction, and venue shall be solely in the state or federal courts of Jackson County, Missouri.